Why Human Touch Still Beats AI in Business Decisions and Innovation – Dan French

Dan French is CEO of Consider Solutions, a specialist consultancy focused on business process optimisation, risk, controls, and compliance. With extensive experience as a technology integrator and advisor, Dan has held leadership roles including Vice-President & General Manager of Intraspect Europe, UK Managing Director at Sterling Software, and Business Development Director at Texas Instruments Software.

His expertise spans risk management, financial controls, ERP, GRC, analytics, and business process improvement. Dan brings decades of general management, consulting, and technology strategy experience to helping organisations drive performance and compliance.

Follow Dan
LinkedIn: https://www.linkedin.com/in/danfrench/
Website: https://www.consider.biz/

Follow Tom
Instagram: / thallen
X: https://x.com/tom_aij
LinkedIn: / tom-allen-515058b7
Newsletter: https://tomanewsletter.beehiiv.com/

Follow The AI Journal
LinkedIn: / the-ai-journal
X: https://x.com/TheAIJournal1
Instagram: / theaijournal_
Newsletter: https://aijournal.beehiiv.com/
Website: https://aijourn.com/

Thanks to our sponsors and referral partners
beehiiv: Get a 30-day trial + 20% OFF for 3 months only with this unique link: https://bit.ly/3GGdEpV
NordVPN: Get 73% off NordVPN's 2-year plan + 3 extra months with a 30-day money-back guarantee only with this unique link: https://bit.ly/4lJHni1

What we talk about
00:00 Introduction to AI and Business Processes
02:59 Understanding AI: Tools and Misconceptions
06:12 The Role of AI in Business Strategy
09:08 Fear of Missing Out: The AI Hype
12:06 AI's Impact on Employment and Productivity
15:05 Data, Reality, and Generative AI
17:59 The Importance of Critical Analysis in AI Usage
20:58 Navigating the Future of AI in Business
25:49 The Limitations of AI Insights
27:31 The Role of AI in Legal Practice
28:54 Data vs. Gut Instinct in Decision Making
32:59 The Importance of Context in Data Interpretation
35:52 Innovation Beyond Data: The Role of Intuition
37:42 Zooming Out: Understanding the Bigger Picture
39:47 The Value of Diverse Perspectives
41:05 Copyright and AI: The Legal Landscape
44:54 Navigating the Challenges of AI Regulation
49:49 Comparing Innovation in Europe and the US
52:42 Lessons from Business Decisions
55:03 Cultural Differences in Business Risk
56:30 The Balance of Speed and Caution in Execution
57:49 The Role of Human Touch in Business
01:02:28 Digital Transformation: Technology vs. Business Process
01:06:51 The Importance of Understanding Customer Experience