Walmart Blasts Past Agent Experimentation

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Walmart has evolved from individual AI agents to "agent orchestration" - a unified system of four "super agents" that coordinate specialized sub-agents across their entire operation. This shift represents moving beyond the experimentation phase to full-scale agentic systems, featuring Sparky (customer shopping agent), Marty (partner/supplier agent), and agents for employees and developers. With 900,000 associates already using their AI tools for 3 million weekly questions, Walmart has achieved measurable results: 40% faster customer support, 18-week reductions in fashion production timelines, and cutting shift planning from 90 to 30 minutes.

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