This bank replaced workers with AI and chatbot automation... then begged them to come back. They thought artificial intelligence would be a cheap upgrade—but it turned into a total disaster.
The chatbot underperformed, made costly mistakes, and worst of all... the bank allegedly LIED about its productivity to cover it up.
Unions exposed the truth: fired humans were secretly fixing the bot's errors behind the scenes. This wasn't a tech failure—it was a leadership failure.
???? The number one business lesson: AI should support your team, not replace them. Use it to empower your people, or you'll pay double for the same job.
Don't let AI hype tank your business. Remember the bank that had to eat its words.
???? Follow for more ways to actually use tech to win in business.
The chatbot underperformed, made costly mistakes, and worst of all... the bank allegedly LIED about its productivity to cover it up.
Unions exposed the truth: fired humans were secretly fixing the bot's errors behind the scenes. This wasn't a tech failure—it was a leadership failure.
???? The number one business lesson: AI should support your team, not replace them. Use it to empower your people, or you'll pay double for the same job.
Don't let AI hype tank your business. Remember the bank that had to eat its words.
???? Follow for more ways to actually use tech to win in business.
- Category
- Artificial Intelligence & Business
- Tags
- ai, chatgpt, artificial intelligence
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